FAQ – Questions and answers


FAQ – Questions and answers

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FAQ – Questions and answers. A compilation of all the frequently asked questions for the information of our guests. Directions Detailed directions can be found on our website in the menu under Directions.

Means of transport Tram: M8 or 18, stop Beilsteiner Straße directly in front of the door. Tram: Tram M17, 27 & 37, stop Allee der Kosmonauten / Rhinstr, 3 min. Walk.

S-Bahn: S7 and S75, stop S-Bahnhof Springpfuhl, 2 min. Walk. Bus: 194 stop at the Springpfuhl S-Bahn station, 2 min. Walk. Disabled-friendly There are rooms for disabled guests. Check In / Check Out?

Shopping There are several discount supermarkets, shopping malls and specialty shops nearby.

Women’s shared room Depending on availability, we offer shared rooms for women only.

Nearby there are casinos, bowling alley, sauna, wellness, children’s indoor playground, galleries, theaters, nightclubs, pubs, etc. Breakfast The rich breakfast buffet is served in the restaurant always Mon. – Fri. 7.00-10.00 and Sat. – Sun. 8.00-11.00.

Luggage room There is the possibility to deposit your luggage in our luggage room free of charge. Towels / linen? All rooms include bed linen and a small towel.

Deposit No deposit required. We ask our guests to behave properly and not disturb other guests. For the room key or for lockers we ask for a small deposit.

FAQ – Questions and answers. Underage minors may only stay overnight with us with a signed consent form plus the copy of the identity card of the signing parent or guardian.

Opening hours The Ootel.co is always open, the reception always busy. Parking The ootel.co has enough own parking for cars and coaches. For our guests the use is free.

Discount / Children Children from 0 – 6 years stay free of charge with their parents in the family room. Children from 6 – 12 years pay 50% of the price.

Smoking in the rooms and in all areas of the hostel is strictly prohibited. Please dispose of your cigarette butts only in the specially provided container.

Stadtinfos At the reception there are free city maps and the BerlinWelcomeCard for purchase.

We have free WiFi in ouer Hotel und we offer free Wi-Fi in the rooms and public areas, such as in euer bar or in euer lobby.

If you do not have an internet-enabled device with you, you can use the internet café in the lobby for only 1, – € per 30 minutes. Payment Options You can choose different payment options.

Settle your bill in cash, by Sofortüberweisung, by credit card (VISA, MasterCard or Maestro) or by Paypal.

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